Network Monitoring Services in New Mexico

LDD’s Advanced Network Management system utilizes state of the art applications to monitor and manage your systems remotely 24/7/365. This technology gives LDD the ability to quickly resolve problems behind the scenes and provides customers with smooth, uninterrupted workflow.

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Receive expert guidance on optimizing your technology solutions and support during a 10-minute phone consultation with our specialists. This consult is obligation-free and centered on offering advice without any hard-selling pitches.

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What is included in Advanced Network Management Services?

LDD’s Network Management process provides decreased client downtime and reduced costs. Our system helps your business run seamlessly because our IT Support professionals take care of your tech while you focus on your business priorities.

Your systems will be under close observation, monitoring the critical health status of devices and line of business applications.

Techs will automatically maintain current operating system, productivity, antivirus, antispam and antimalware software updates, and patch levels.

LDD will manage user access to your systems, devices, applications, storage systems, networks SaaS services and much more.

Our team will deliver monthly reports revealing your systems performance and any current or potential issues.

Our process will capture anomalies so we can remotely diagnose problems before they occur.

We will provide capacity planning reports for informed IT purchasing and budget decisions.

Why Choose LDD for Network Management Solutions?

LDD is deliberately a small Managed IT Services company because it allows us to focus on our customers and provide personalized service, like our in-depth Network Management.
We ensure network resources are made available to your employees efficiently and quickly.
Network disruptions are expensive, and your company’s productivity relies on a smooth and secure network. Let us show you how great Network Management can enhance your company’s performance.
LDD has been in the business of proactive Network Management services for nearly 20 years.
Our excellent customer retention and referral rates show the value of our services and the trust our clients put in our hands.

What local businesses say about our IT Services and IT Support in Albuquerque

steve margulin our client for IT Services in New Mexico

Managing Member

Financial Firm
Albuquerque

Highly Recommended Managed Service Provider
LDD gives us the same priority they would a large customer. Every request is handled professionally and within a timely manner. We highly recommend them to anyone looking to outsource their technology.

Review

Executive Director

Nonprofit Organization
Albuquerque

The ‘Hometown’ Guys are Someone You Can Trust
LDD understands the needs of our small nonprofit. Their expertise is tailor-made for small organizations—excellent service at a reasonable price. The ‘hometown’ guys are someone you can trust to put your best interests first every time!

Review

kendal billau our client for IT Solutions in New Mexico

Owner & General Manager

Engineering Firm
Albuquerque

Get Rid of Your IT Headaches… Choose LDD
LDD provides us with a problem-free network system. LDD is exceptionally proactive, identifying complications and resolving them before they become out of control. Give LDD a try. You have nothing to lose except your IT worries!

Review

Tina Reames, Our IT Support Services Client

President

Architectural Firm
Albuquerque

On the Fence about Choosing LDD? Do it! You’ll be happy!
Using LDD’s VoIP services has been a positive experience—their superior tech support is a valuable benefit, and the personal service is the best. We recommend LDD for VoIP services. Not sure? Do it, you’ll be happy!

Review

President and CEO

Construction Company
Albuquerque

Swift, Skilled, Proficient
In our experience with other IT providers, LDD has proven to have better overall knowledge of the IT world and delivers faster service when we need it most. We have never regretted choosing LDD. If you’re in the market for a solid IT firm, try LDD first—you won’t regret it.

Review

Office Manager

Dental Practice
Albuquerque

Unmatched IT Support for Total Security
Our minds are at ease knowing that we are in the best hands we can be. Any business lucky enough to work with LDD can be assured that they will be taken care of in a quick manner and with little to no interruption.

Review

Service Manager

HVAC Company
Texas

Worry-Free IT Support
BVS has never worked with another IT firm that gives such outstanding service. If you are unsure about hiring LDD, my advice is to leap to the side that LDD is on. The grass is very fertile and constantly being watered.

Review

President

Law Firm P.C.
Santa Fe

5 Star Customer Service
LDD’s greatest asset is their professional and prompt service. If you’re on the fence about working with David Luft, take my advice: switch to LDD!

7 Review

Director of Finance & HR Compliance

Charter School
Albuquerque

LDD Equals Excellent Service
Hands down, LDD is the IT company to go with—they have excellent support, they are knowledgeable and always a pure pleasure to work with! We can confidently and happily recommend LDD.

7 Review

Dentist, Co-owners

Family & Cosmetic Dentistry
Albuquerque

Computer Problems and Glitches Decreased By 70%
Our IT lives have never been better. LDD provides us with hassle free, proficient IT service for years and we absolutely LOVE our IT people

7 Review

Director of Curriculum and Assessment

Public Charter School
Albuquerque

Unparalleled IT Support
LDD Consulting is essential to the success of our school. I have never experienced better customer service. They make us feel as if we are their only client. I can’t possibly recommend them more strongly.

7 Review

Manager

Medical Practice
Santa Fe

Personal Service is a Win for Us!
We shared our specific needs and did not feel pressured into purchasing software or hardware that are not in line with our specific needs. Instead, we were offered a variety of customized options. The individualized service is invaluable.

7 Review

Office Manager

Law Firm
Albuquerque

Affordable, Available, Simple
The VoIP phones LDD sold us are cheaper than the phone company. When the Internet inevitably does go down, my cell phone receives office calls, so calls do NOT go unanswered. This is just one of many bonuses to switching to VoIP with LDD!

7 Review

Founder & CEO

Financial Firm
Albuquerque

Exemplary Customer Service
David and the techs are thorough and provide impeccable customer service, showing patience and attentiveness. In my experience, this is unique in the IT industry. I consider us lucky to have such a high-quality IT company.

7 Review

Former Principal

Public Charter School
Albuquerque

LDD Elevates our Efficiency
The service LDD provides allows our staff to do their jobs more effectively. We do not have to problem solve issues we know little about. They are the experts in their field and their support allows us to focus on being experts at educating kids.

7 Review

President & CEO

Broadcast Org.
Albuquerque

LDD Provides Us with the Best Service
We are proud to say that we’ve been with LDD for over 15 years and have never been disappointed. All our IT issues are handled quickly and successfully whether it’s a complex matter like a server or a simple problem with my laptop. LDD delivers the best service!

7 Review

An illustration of a graduation cap and diploma

Financial Assistant

Public Charter School
Albuquerque

Fair Prices and Outstanding Service
David and his staff meet all our needs with excellent service at great prices. If your business IT is important to you but you need to stay within a budget—and who doesn’t these days—I highly recommend LDD.

7 Review

President

Jewelry Retailer
Albuquerque

Convenience, Efficiency, Productivity
Having LDD as our IT service provider has given us total peace of mind. With LDD on our side, I don’t need to worry about IT hassles, maintenance, or planning—I can focus on my client’s needs which is our #1 priority.

7 Review

FAQ's

1. What is Network Monitoring services?

It is a proactive process of utilizing software applications that monitor your network and every device attached to it 24/7/365 completely behind the scenes from the users. The monitoring service will identify slow or failing components before they cause problems, saving the business owner money and downtime.

2. Why is Network Management important?

Because this is a proactive process, we can solve potential issues before they become real problems and it allows us to pinpoint the exact areas of issue and it is all done without interruption to the users.

3. Is Network Monitoring needed for every network?

Any network can experience problems and if it is not monitored, issues that could have been avoided can turn into real headaches.