Network Monitoring

Network Monitoring Services in New Mexico

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LDD’s Advanced Network Management system utilizes state of the art applications to monitor and manage your systems remotely 24/7/365. This technology gives LDD the ability to quickly resolve problems behind the scenes and provides customers with smooth, uninterrupted workflow.

What is included in Advanced Network Management Services?

LDD’s Network Management process provides decreased client downtime and reduced costs. Our system helps your business run seamlessly because our IT Support professionals take care of your tech while you focus on your business priorities.

24*7 monitoring
24/7 Monitoring

Your systems will be under close observation, monitoring the critical health status of devices and line of business applications.

update and patch implementation
Update and Patch Implementation

Techs will automatically maintain current operating system, productivity, antivirus, antispam and antimalware software updates, and patch levels.

User administration
User Administration

LDD will manage user access to your systems, devices, applications, storage systems, networks SaaS services and much more.

Reports
Monthly Status Reporting

Our team will deliver monthly reports revealing your systems performance and any current or potential issues.

remote diagnosis
Remote Diagnoses

Our process will capture anomalies so we can remotely diagnose problems before they occur.

Planning assistance
Planning Assitance

We will provide capacity planning reports for informed IT purchasing and budget decisions.

Why Choose LDD for Network Management Solutions?

Two hands shaking with each other with computers and tabs in the background
Two hands shaking with each other with computers and tabs in the background
Two hands shaking with each other with computers and tabs in the background
  • LDD is deliberately a small Managed IT Services company because it allows us to focus on our customers and provide personalized service, like our in-depth Network Management.
  • We ensure network resources are made available to your employees efficiently and quickly.
  • Network disruptions are expensive, and your company’s productivity relies on a smooth and secure network. Let us show you how great Network Management can enhance your company’s performance.
  • LDD has been in the business of proactive Network Management services for nearly 20 years.
  • Our excellent customer retention and referral rates show the value of our services and the trust our clients put in our hands.

What New Mexico Businesses Say About our IT Support and Solutions

Steve Margulin

Managing Member
Retirement Extender®

Highly Recommended Managed Service Provider
LDD gives us the same priority they would a large customer. Every request is handled professionally and within a timely manner. We highly recommend them to anyone looking to outsource their technology.
Mia Maes

Executive Director
NM Jazz Workshop

The ‘Hometown’ Guys are Someone You Can Trust
LDD understands the needs of our small nonprofit. Their expertise is tailor-made for a small organization—excellent service at a reasonable price. The ‘hometown’ guys are someone you can trust to put your best interests first, every time!
Kendal Billau

Owner & General Manager
LAD Engineering

Get Rid of Your IT Headaches… Choose LDD
LDD provides us with a problem-free network system. LDD is exceptionally proactive, identifying complications and resolving them before they become out of control. Give LDD a try. You have nothing to lose except your IT worries!
Tina M. Reames

President
CSR Architects

On the Fence about Choosing LDD? Do it! You’ll be happy!
Using LDD’s VoIP services has been a positive experience—their superior tech support is a valuable benefit, and the personal service is the best. We recommend LDD for VoIP services. Not sure? Do it! You’ll be happy!
Angel Martinez

Operations Manager
New Mexico International School

Superior Expertise, Friendly and Fast
LDD has never failed to resolve all our issues promptly over the phone and easily within an hour for more complex problems. We highly recommend LDD. They know what they’re doing, they’re friendly and they’re quick!
Our client Kirk Nunnaly's logo
Kirk Nunnally

President and CEO
Choice Steel Company

In our experience with other IT providers, LDD has proven to have better overall knowledge of the IT world and delivers faster service when we need it most. We have never regretted choosing LDD. If you’re in the market for a solid IT firm, try LDD first—you won’t regret it.

Our Client Ginger Moreno Headshot
Ginger Moreno

Office Manager
ABQ Endodontics

Our minds are at ease knowing that we are in the best hands we can be.  Any business lucky enough to work with LDD can be assured that they will be taken care of in a quick manner and with little to no interruption.

Our Client Rich young headshot
Rich Young

Service Manager
Brazos Valley Services

BVS has never worked with another IT firm that gives us such outstanding service. If you are unsure about hiring LDD, my advice is to leap to the side that LDD is on. The grass is very fertile and constantly being watered.

rebekah
Rebekah Herrera

Office Manager
A to Z Children’s Dentistry
Aragon Pediatric Dentistry

LDD is by far one of the best IT service provider. We highly recommend David Luft and his team to any local business in need of professional and trustworthy IT services!

Gene Gallegos- Client of LDD Consulting
Gene Gallegos, J.D.

President
Gallegos Law Firm P.C.

LDD’s greatest asset is their professional and prompt service. If you’re on the fence about working with David Luft, take my advice: switch to LDD

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Valerie Brown

Office Manager
Elite Dri-Wall

You will not find another IT firm here in Albuquerque with this outstanding level of customer service, period. The techs are professional experts in their field but still friendly and helpful regardless of how simple or severe the problem.

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Irene Sanchez

Director of Finance & HR
Compliance Chief Procurement Officer
Robert F. Kennedy Charter School

Hands down, LDD is the IT company to go with—they have excellent support, they are knowledgeable and always a pure please to work with!  We can confidently and happily recommend LDD.

Greg & Paige LoPour BW
Dr. Greg & Mrs. Paige LoPour

Co-Owners
LoPour & Associates Family & Cosmetic Dentistry

Our software glitches and computer problems decreased by more than 70% within the first year! LDD provides us with hassle free, proficient IT service for years and we absolutely LOVE our IT people.

Alb Nephrology Assoc 2 logo
Teresa Montano

Practice Manager
Albuquerque Nephrology Associates

The single biggest benefit of working with LDD is the personal approach they offer.  LDD always responds quickly by troubleshooting and resolving technical issues—should there be a concern, it is promptly addressed.

Monica Aguilar
Monica Aguilar

Executive Director
Mark Armijo Charter School

LDD Consulting is reliable, consistent, and provides great communication. We appreciate them for their hard work and dedication to Mark Armijo Charter School.

HD of SF 2
Jolyn Williams

Manager
Home Dialysis of Santa Fe

You will appreciate the personal service David and his team will provide. In my experience, LDD is better at prompt service than any other IT firm we’ve worked with.  Our staff members are very busy and value LDD’s quick responses.

Jennifer Finlayson BW
Jennifer Finlayson

Office Manager
Finlayson Law Firm

The VoIP phones LDD sold us are cheaper than the phone company.  When the Internet inevitably does go down, my cell phone receives office calls, so calls do NOT go unanswered.  This is just one of many bonuses to switching to VoIP with LDD! 

Ingrid Roosild
Ingrid L. Roosild, MBA, CRC

Founder & CEO
Kivi Financial Group

David and his techs are thorough and provide impeccable customer service, showing patience and attentiveness. In my experience, this is unique in the IT industry. I consider ourselves lucky to have such a high-quality IT company.

Sandy Roth
Dr. Sandy Roth

Director of Curriculum and Assessment
Albuquerque Charter Academy

LDD is essential to the success of our school.  I have never experienced better customer service.  During PARCC testing, we generally have zero technical issues. They make us feel as if we are their only client.  I can’t possibly recommend them more strongly.

Theresa Archuleta BW
Theresa Archuleta

Former Principal
Tierra Adentro

The service LDD provides in monitoring allows for my staff and I to do our jobs more effectively. We are not having to problem solve issues we actually know little about. They are the experts in their field and their monitoring support allows us to focus on being experts at educating kids.

Paula Maes

President & CEO
New Mexico Broadcasters Association

We are proud to say that we’ve been with LDD for over 15 years and have never been disappointed. All our IT issues are handled quickly and successfully whether it’s a complex matter like a server or a simple problem with my laptop. LDD delivers the best service!

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Jackie Danfelser

Financial Assistant
Public Academy for Performing Arts

David Luft and his staff meet all our needs with excellent service at great prices. If your business IT is important to you but you need to stay within a budget—and who doesn’t these days—I highly recommend LDD.

Michelle Diamond-Reece
Michelle Diamond-Reece

President
Mark Diamond’s Jewelers

Having LDD as our IT service provider has given us total peace of mind. With LDD on our side, I don’t need to worry about IT hassles, maintenance, or planning—I can focus on my client’s needs which is our #1 priority.

Areas We Serve

FAQ's

It is a proactive process of utilizing software applications that monitor your network and every device attached to it 24/7/365 completely behind the scenes from the users. The monitoring service will identify slow or failing components before they cause problems, saving the business owner money and downtime.

Because this is a proactive process, we can solve potential issues before they become real problems and it allows us to pinpoint the exact areas of issue and it is all done without interruption to the users.

  1. Any network can experience problems and if it is not monitored, issues that could have been avoided can turn into real headaches.