Network-Monitoring

Network Monitoring Services in New Mexico

LDD’s Advanced Network Management system utilizes state of the art applications to monitor and manage your systems remotely 24/7/365. This technology gives LDD the ability to quickly resolve problems behind the scenes and provides customers with smooth, uninterrupted workflow.

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Receive expert guidance on optimizing your technology solutions and support during a 10-minute phone consultation with our specialists. This consult is obligation-free and centered on offering advice without any hard-selling pitches.

 
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What is included in Advanced Network Management Services?

LDD’s Network Management process provides decreased client downtime and reduced costs. Our system helps your business run seamlessly because our IT Support professionals take care of your tech while you focus on your business priorities.

24*7 monitoring
24/7 Monitoring

Your systems will be under close observation, monitoring the critical health status of devices and line of business applications.

update and patch implementation
Update and Patch Implementation

Techs will automatically maintain current operating system, productivity, antivirus, antispam and antimalware software updates, and patch levels.

User administration
User Administration

LDD will manage user access to your systems, devices, applications, storage systems, networks SaaS services and much more.

Reports
Monthly Status Reporting

Our team will deliver monthly reports revealing your systems performance and any current or potential issues.

remote diagnosis
Remote Diagnoses

Our process will capture anomalies so we can remotely diagnose problems before they occur.

Planning assistance
Planning Assitance

We will provide capacity planning reports for informed IT purchasing and budget decisions.

Why Choose LDD for Network Management Solutions?

  • LDD is deliberately a small Managed IT Services company because it allows us to focus on our customers and provide personalized service, like our in-depth Network Management.
  • We ensure network resources are made available to your employees efficiently and quickly.
  • Network disruptions are expensive, and your company’s productivity relies on a smooth and secure network. Let us show you how great Network Management can enhance your company’s performance.
  • LDD has been in the business of proactive Network Management services for nearly 20 years.
  • Our excellent customer retention and referral rates show the value of our services and the trust our clients put in our hands.
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FROM OUR CLIENTS

Problems solved before you knew they existed

What Albuquerque businesses say about our network monitoring
Their monitoring lets our staff focus on what they do best

The service LDD provides in monitoring allows for my staff and I to do our jobs more effectively. We are not having to problem solve issues we actually know little about. They are the experts in their field and their monitoring support allows us to focus on being experts at educating kids.

Theresa A.
Former Principal
Arts Charter School
Problem-free network. Issues resolved before they escalate.

Since moving to LDD, we’ve had a problem-free network. They proactively identify and resolve issues before they escalate. If you’re at a decision point, give LDD a try—you have nothing to lose except your technology worries.

Kendal B.
Owner & General Manager
Precision Engineering & Machining Company
Zero technical issues. They make us feel like their only client.

LDD is essential to the success of our school.  I have never experienced better customer service.  During PARCC testing, we generally have zero technical issues. They make us feel as if we are their only client.  I can’t possibly recommend them more strongly.

Dr. Sandy R.
Director of Curriculum and Assessment
Regional Alternative Education Charter High School
Reliable, consistent, and always communicating

LDD Consulting is reliable, consistent, and provides great communication. We appreciate them for their hard work and dedication to our School.

Monica A.
Executive Director
Regional Charter High School
For years, we've always reached someone immediately

LDD delivers outstanding customer service. In nearly four years, we’ve always reached someone immediately. Their team is professional, knowledgeable, friendly, and responsive. David Luft and his staff help keep our business running smoothly and efficiently.

Valerie B.
Office Manager
Commercial & Residential Drywall Contractor

FAQ's

It is a proactive process of utilizing software applications that monitor your network and every device attached to it 24/7/365 completely behind the scenes from the users. The monitoring service will identify slow or failing components before they cause problems, saving the business owner money and downtime.

Because this is a proactive process, we can solve potential issues before they become real problems and it allows us to pinpoint the exact areas of issue and it is all done without interruption to the users.

  1. Any network can experience problems and if it is not monitored, issues that could have been avoided can turn into real headaches.