As businesses in every industry become more technologically advanced, there’s an increased need for professional IT services. In our always-on, always-connected world, information technology is a necessity for all organizations. Without it, businesses may come to a halt.
Our IT services deliver increased uptime and peace of mind to small businesses while our IT consulting philosophy of relationship building provides our clients with trust in LDD and a stress-free technology experience. Count on LDD for professional IT services in New Mexico.
At LDD, our support phones are answered live by a real person during business hours. Our techs will be on-site within 1 hour for emergencies.
No lengthy agreements at LDD. If you’re not happy with the job we are doing, you are free to cancel at any time.
If you are not 100% satisfied with our service, we will make it right. If we cannot, we will give your money back.
Trusted IT Support for Businesses in New Mexico
LDD is a trustworthy and experienced IT support and managed IT solutions company in New Mexico. We have been serving our community with IT support & IT services in New Mexico since 2003.
With LDD on your side, you can focus on your business priorities while our professional team handles every aspect of your technology. Think of us as your virtual IT Support and IT Solutions department.
- Expertise in compliance including CMMC
- Prompt response times
- Satisfaction guaranteed
Our Expert Manged IT Services Make Technology Work for You
With the ever-changing pace of technical advances, many businesses struggle to maintain their technology needs. Managed IT services is a key factor in the success of any modern business. Numerous computer systems and applications need to run smoothly and efficiently to keep a company running, regardless of industry. As more organizations embrace digital transformation, remote teams, and an always-on mindset, having a capable and experienced IT company on your team is essential.
Our pros deliver professional and proactive managed IT services to New Mexico organizations allowing you to focus on your business priorities, not on the technology that supports it. That’s our job and our #1 priority.
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Tried and Trusted IT Services and IT Consulting in New Mexico
When your computers and network are trouble free, you can focus on your business and not the technology behind it.
LDD can save you time and money by creating a one-stop shop print per page cost, that will simplify your bill. A recommendation will be provided to decrease your overall cost.
Upgrade your existing phone systems with advanced communications features while reducing costs with our 3CX VoIP Phone Systems.
Why Choose Us for IT Support Services?
We believe that our customer reviews speak for themselves.
Software glitches and computer problems decreased by 70%
Dr. Greg LoPour DDS
Owner, LoPour & Associates
Personal service is a win for us
Jolyn Williams
Manager, Home Dialysis of Santa Fe
Exemplary customer service
Ingrid L. Roosild, MBA, CRC,
Founder/CEO, Kivi Financial Group
8 Reasons to choose LDD for Managed IT Services in New Mexico
After nearly 20 years of serving our community as a leading IT services firm in New Mexico, we have honed our processes to deliver IT solutions that provide clients the maximum value for their dollar. As a service-oriented, rather than sales-driven business, we pledge to deliver IT support and IT services with the highest level of professionalism and quality. We promise to be knowledgeable, courteous, and prompt.
- No Long-term Contracts
You will not be held hostage to a lengthy managed IT services agreement if that’s not your style. If you’re not 100% happy with the job we’re doing, you are free to cancel at any time. - 100% Satisfaction Guaranteed
If you’re not 100% satisfied with our service, we will make it right. If we cannot, we will give your money back. - Lickety-split Response Times
Service Phones are answered live by a real person with no phone trees or ques. We are on-site within an hour for emergencies. - Expertise in HIPPA, FINRA and PCI Compliance
We employ software to ensure your business adheres to state and federal laws and regulations to assist in keeping your compliance current. - Peace of Mind
With our cybersecurity expertise and 24/7/365 network monitoring, rest assured knowing your systems are safe and secure. We’ll even provide you with the compliance reports that prove it. - Increased Productivity
With LDD, you can focus on your customers and running your business and forget about technology knowing that we have that covered for you 100%. Our IT solutions take the management and hassle of maintaining your systems off your hands. - Expertise in CMMC
Are you bidding for your first government contract? We can help you with the latest requirements around compliance and monitoring. - No Geek-Speak
You deserve to get answers to your questions in plain English, not in confusing technical terms. Our technicians will also not talk down to you or make you feel bad because you don’t understand how “technology” works. That’s our job!
What New Mexico Businesses Say About our IT Support and Solutions
Kirk Nunnally
President and CEO
Choice Steel Company
In our experience with other IT providers, LDD has proven to have better overall knowledge of the IT world and delivers faster service when we need it most. We have never regretted choosing LDD. If you’re in the market for a solid IT firm, try LDD first—you won’t regret it.
Ginger Moreno
Office Manager
ABQ Endodontics
Our minds are at ease knowing that we are in the best hands we can be. Any business lucky enough to work with LDD can be assured that they will be taken care of in a quick manner and with little to no interruption.
Rich Young
Service Manager
Brazos Valley Services
BVS has never worked with another IT firm that gives us such outstanding service. If you are unsure about hiring LDD, my advice is to leap to the side that LDD is on. The grass is very fertile and constantly being watered.
Rebekah Herrera
Office Manager
A to Z Children’s Dentistry Aragon Pediatric Dentistry
LDD is by far one of the best IT service providers in Albuquerque. We highly recommend David Luft and his team to any local business in need of professional and trustworthy IT services!
Gene Gallegos, J.D.
President
Gallegos Law Firm P.C. Santa Fe
LDD’s greatest asset is their professional and prompt service. If you’re on the fence about working with David Luft, take my advice: switch to LDD
Valerie Brown
Office Manager
Elite Dri-Wall Albuquerque
You will not find another IT firm here in Albuquerque with this outstanding level of customer service, period. The techs are professional experts in their field but still friendly and helpful regardless of how simple or severe the problem.
Irene Sanchez
Director of Finance & HR
Compliance Chief Procurement Officer Robert F. Kennedy Charter School
Hands down, LDD is the IT company to go with—they have excellent support, they are knowledgeable and always a pure please to work with! We can confidently and happily recommend LDD.
Dr. Greg & Mrs. Paige LoPour
Co-Owners
LoPour & Associates Family & Cosmetic Dentistry
Our software glitches and computer problems decreased by more than 70% within the first year! LDD provides us with hassle free, proficient IT service for years and we absolutely LOVE our IT people.
Teresa Montano
Former Principal
Albuquerque Nephrology Associates
The single biggest benefit of working with LDD is the personal approach they offer. LDD always responds quickly by troubleshooting and resolving technical issues—should there be a concern, it is promptly addressed.
Monica Aguilar
Executive Director
Mark Armijo Charter School
LDD Consulting is reliable, consistent, and provides great communication. We appreciate them for their hard work and dedication to Mark Armijo Charter School.
Jolyn Williams
Manager
Home Dialysis of Santa Fe
You will appreciate the personal service David and his team will provide. In my experience, LDD is better at prompt service than any other IT firm we’ve worked with. Our staff members are very busy and value LDD’s quick responses.
Jennifer Finlayson
Office Manager
Finlayson Law Firm
The VoIP phones LDD sold us are cheaper than the phone company. When the Internet inevitably does go down, my cell phone receives office calls, so calls do NOT go unanswered. This is just one of many bonuses to switching to VoIP with LDD!
Ingrid L. Roosild, MBA, CRC
Founder & CEO
Kivi Financial Group
David and his techs are thorough and provide impeccable customer service, showing patience and attentiveness. In my experience, this is unique in the IT industry. I consider ourselves lucky to have such a high-quality IT company in Albuquerque!
Sandy Roth
Director of Curriculum and Assessment
Albuquerque Charter Academy
LDD is essential to the success of our school. I have never experienced better customer service. During PARCC testing, we generally have zero technical issues. They make us feel as if we are their only client. I can’t possibly recommend them more strongly.
Theresa Archuleta
Principal
Tierra Adentro
The service LDD provides in monitoring allows for my staff and I to do our jobs more effectively. We are not having to problem solve issues we actually know little about. They are the experts in their field and their monitoring support allows us to focus on being experts at educating kids.
Paula Maes
President & CEO
New Mexico Broadcasters Association
We are proud to say that we’ve been with LDD for over 15 years and have never been disappointed. All our IT issues are handled quickly and successfully whether it’s a complex matter like a server or a simple problem with my laptop. LDD delivers the best service!
Jackie Danfelser
Financial Assistant
Public Academy for Performing Arts
David Luft and his staff meet all our needs with excellent service at great prices. If your business IT is important to you but you need to stay within a budget—and who doesn’t these days—I highly recommend LDD.
Michelle Diamond-Reece
President
Mark Diamond’s Jewelers
Having LDD as our IT service provider has given us total peace of mind. With LDD on our side, I don’t need to worry about IT hassles, maintenance, or planning—I can focus on my client’s needs which is our #1 priority.
Areas we serve
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Albuquerque
Albuquerque is the largest city in New Mexico and is where we have our headquarters office. LDD has provided IT support and IT services to the Albuquerque business community since 2003.
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Rio Rancho
Rio Rancho, the city of vision, has grown to be a center of commerce, community, and opportunity. LDD is proud to provide managed IT services and IT solutions in Rio Rancho.
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Santa Fe
Our capital city has a thriving business community bustling with possibility and the need for IT support and IT services in Santa Fe are in demand.
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Belen
LDD is pleased to provide IT solutions and managed IT services in Belen, also known as the hub city, because it is a small community with big possibilities.
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FAQs
Our IT Support services encompass anything technology related in your business. So, it not only means providing our expertise in the areas of your computer network, database management, cyber security, but even your phone system and remote staff devices can be part of IT support.
In our opinion, yes! We prefer providing on-site support when it is required, and we prefer knowing our clients and our clients knowing our techs personally. It helps us build a relationship and it also allows us to give our support with a personal touch. Even though our business is all about machines and technology, it’s really the human component that helps us to provide our customers with the best service. Afterall, they are trusting us with their most important information.
Experienced leaders are a good indicator. Our CEO, David Luft, has been running his small company for almost 20 years and was in the IT field for many years prior to that. Additionally, look for client referrals and ask to speak with a few directly. You’ll be able to ask frank questions of other companies that are already working with the firm you’re considering. You can also check the business’ customer policies such as their guarantees on their work. At LDD, we stand behind our 100% Satisfaction Guarantee, and we will never force our potential customers into a long contract. If you’re not 100% happy with the job we’re doing, you are free to cancel at any time.