IT Support for
Businesses in

New Mexico

At LDD, our support phones are answered live by a real person during business hours. Our techs will be on-site within 1 hour for emergencies.

The definitive guide to understanding and implementing CMMC
Click here for more information

If you are not 100% satisfied with our service, we will make it right. If we cannot, we will give your money back.

David Luft

IT Support for Businesses in
New Mexico

LDD is a trustworthy and experienced IT support and managed IT Services company in New Mexico. We have been serving our community with IT services in New Mexico since 2003.

With LDD on your side, you can focus on your business priorities while our professional team handles every aspect of your technology. Think of us as your virtual IT Solutions department.

  • Expertise in compliance including CMMC
  • Prompt response times
  • Satisfaction guaranteed

Our Expert Managed IT Services Make Technology Work for You

With the ever-changing pace of technical advances, many businesses struggle to maintain their technology needs. Managed IT services is a key factor in the success of any modern business. Numerous computer systems and applications need to run smoothly and efficiently to keep a company running, regardless of industry. As more organizations embrace digital transformation, remote teams, and an always-on mindset, having a capable and experienced IT company on your team is essential.

As one of many managed service providers in New Mexico, LDD separates itself from the rest by providing outstanding customer service with no long-term contract and a money back guarantee.

Our pros deliver professional and proactive managed IT services to New Mexico organizations allowing you to focus on your business priorities, not on the technology that supports it. That’s our job and our #1 priority.

Person touching a tablet with his fingers.

Book a 10-Minute Call to Discuss any Questions or Issues

 

Important! We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way.

Tried and Trusted IT Services and IT Consulting in New Mexico

As businesses in every industry become more technologically advanced, there’s an increased need for professional IT services. In our always-on, always-connected world, information technology is a necessity for all organizations. Without it, businesses may come to a halt.

Our IT services deliver increased uptime and peace of mind to small businesses while our IT consulting philosophy of relationship building provides our clients with trust in LDD and a stress-free technology experience. Count on LDD for professional IT services in New Mexico.

Cyber Security

Cloud Computing

Computer and Server Maintenance

VOIP Phone Systems

Data Backup and Recovery

Healthcare IT Solutions

Network Monitoring

Why Choose Us for IT Support Services?

We believe that our customer reviews speak for themselves.

Software glitches and computer problems decreased by 70%
Dr. Greg LoPour DDS
Owner, LoPour & Associates
Personal service is a win for us
Jolyn Williams
Manager, Home Dialysis of Santa Fe
Exemplary customer service
Ingrid L. Roosild, MBA, CRC,
Founder/CEO, Kivi Financial Group
A group of people sitting together and discussing about IT Support Services

7 Reasons to choose LDD for Managed IT Services in New Mexico

After nearly 20 years of serving our community as a leading IT services and Managed Service Provider firm in New Mexico, we have honed our processes to deliver IT solutions that provide clients the maximum value for their dollar.  As a service-oriented, rather than sales-driven business, we pledge to deliver IT support and services with the highest level of professionalism and quality. We promise to be knowledgeable, courteous, and prompt.

No Long-term Contracts

You will not be held hostage to a lengthy managed IT services agreement if that’s not your style. If you’re not 100% happy with the job we’re doing, you are free to cancel at any time.

100% Satisfaction Guaranteed

If you’re not 100% satisfied with our service, we will make it right. If we cannot, we will give your money back.

Lickety-split Response Times

Service Phones are answered live by a real person with no phone trees or ques. We are on-site within an hour for emergencies.

Expertise in HIPPA, CMMC, Safeguards and PCI Compliance

Regulatory compliance is complicated. LDD will guide your company to an efficient and simplified path to accurate and complete compliance.

Peace of Mind

With our cybersecurity expertise and 24/7/365 network monitoring, rest assured knowing your systems are safe and secure. We’ll even provide you with the compliance reports that prove it.

Increased Productivity

With LDD, you can focus on your customers and running your business and forget about technology knowing that we have that covered for you 100%. Our IT solutions take the management and hassle of maintaining your systems off your hands.

No Geek-Speak

You deserve to get answers to your questions in plain English, not in confusing technical terms. Our technicians will also not talk down to you or make you feel bad because you don’t understand how “technology” works. That’s our job!

Read What Our Client's say about our IT Support Services

steve margulin our client for IT Services in New Mexico

Steve Margulin

Managing Member

Highly Recommended Managed Service Provider
LDD gives us the same priority they would a large customer. Every request is handled professionally and within a timely manner. We highly recommend them to anyone looking to outsource their technology.

Mia Maes

Executive Director

The ‘Hometown’ Guys are Someone You Can Trust
LDD understands the needs of our small nonprofit. Their expertise is tailor-made for a small organization—excellent service at a reasonable price. The ‘hometown’ guys are someone you can trust to put your best interests first, every time!
kendal billau our client for IT Solutions in New Mexico

Kendal Billau

Owner & General Manager

Get Rid of Your IT Headaches… Choose LDD
LDD provides us with a problem-free network system. LDD is exceptionally proactive, identifying complications and resolving them before they become out of control. Give LDD a try. You have nothing to lose except your IT worries!
Tina Reames, Our IT Support Services Client

Tina M. Reames

President

On the Fence about Choosing LDD? Do it! You’ll be happy!
Using LDD’s VoIP services has been a positive experience—their superior tech support is a valuable benefit, and the personal service is the best. We recommend LDD for VoIP services. Not sure? Do it! You’ll be happy!
Angel Martinez, client for IT Support Services in New Mexico

Angel Martinez

Operations Manager

Superior Expertise, Friendly and Fast
LDD has never failed to resolve all our issues promptly over the phone and easily within an hour for more complex problems. We highly recommend LDD. They know what they’re doing, they’re friendly and they’re quick!

Kirk Nunnally

President and CEO

In our experience with other IT providers, LDD has proven to have better overall knowledge of the IT world and delivers faster service when we need it most. We have never regretted choosing LDD. If you’re in the market for a solid IT firm, try LDD first—you won’t regret it.

ginger

Ginger Moreno

Office Manager

Our minds are at ease knowing that we are in the best hands we can be.  Any business lucky enough to work with LDD can be assured that they will be taken care of in a quick manner and with little to no interruption.

Rich Young

Service Manager

BVS has never worked with another IT firm that gives us such outstanding service. If you are unsure about hiring LDD, my advice is to leap to the side that LDD is on. The grass is very fertile and constantly being watered.

rebekah

Rebekah Herrera

Office Manager

LDD is by far one of the best IT service provider. We highly recommend David Luft and his team to any local business in need of professional and trustworthy IT services!

Gene Gallegos- Client of LDD Consulting

Gene Gallegos, J.D.

President

LDD’s greatest asset is their professional and prompt service. If you’re on the fence about working with David Luft, take my advice: switch to LDD

Irene Sanchez

Director of Finance & HR

Hands down, LDD is the IT company to go with—they have excellent support, they are knowledgeable and always a pure please to work with!  We can confidently and happily recommend LDD.

Greg & Paige LoPour BW

Dr. Greg & Mrs. Paige LoPour

Co-Owners

Our software glitches and computer problems decreased by more than 70% within the first year! LDD provides us with hassle free, proficient IT service for years and we absolutely LOVE our IT people.

Monica Aguilar

Monica Aguilar

Executive Director

LDD Consulting is reliable, consistent, and provides great communication. We appreciate them for their hard work and dedication to Mark Armijo Charter School.

Jolyn Williams

Manager

You will appreciate the personal service David and his team will provide. In my experience, LDD is better at prompt service than any other IT firm we’ve worked with.  Our staff members are very busy and value LDD’s quick responses.

Jennifer Finlayson BW

Jennifer Finlayson

Office Manager

The VoIP phones LDD sold us are cheaper than the phone company.  When the Internet inevitably does go down, my cell phone receives office calls, so calls do NOT go unanswered.  This is just one of many bonuses to switching to VoIP with LDD! 

Ingrid Roosild

Ingrid L. Roosild, MBA, CRC

Founder & CEO

David and his techs are thorough and provide impeccable customer service, showing patience and attentiveness. In my experience, this is unique in the IT industry. I consider ourselves lucky to have such a high-quality IT company.

Theresa Archuleta BW

Theresa Archuleta

Former Principal

The service LDD provides in monitoring allows for my staff and I to do our jobs more effectively. We are not having to problem solve issues we actually know little about. They are the experts in their field and their monitoring support allows us to focus on being experts at educating kids.

Paula Maes, Our IT Support Client

Paula Maes

President & CEO

We are proud to say that we’ve been with LDD for over 15 years and have never been disappointed. All our IT issues are handled quickly and successfully whether it’s a complex matter like a server or a simple problem with my laptop. LDD delivers the best service!

Jackie Danfelser

Financial Assistant

David Luft and his staff meet all our needs with excellent service at great prices. If your business IT is important to you but you need to stay within a budget—and who doesn’t these days—I highly recommend LDD.

Michelle Diamond-Reece

Michelle Diamond-Reece

President

Having LDD as our IT service provider has given us total peace of mind. With LDD on our side, I don’t need to worry about IT hassles, maintenance, or planning—I can focus on my client’s needs which is our #1 priority.

Areas we serve

Large balloon in Albuquerque City

  • Albuquerque
    It is the largest city in New Mexico and is where we have our headquarters office. Our experienced team provides comprehensive tech solutions for businesses of all sizes. From cybersecurity to cloud computing, we’ve got you covered.

  • Rio Rancho
    Rio Rancho, the city of vision, has grown to be a center of commerce, community, and opportunity. LDD is proud to provide Tech Solutions for Rio Rancho Businesses. If you’re seeking reliable and customizable tech solutions in Rio Rancho, look no further than our experienced team.

  • Santa Fe
    Our capital city has a thriving business community bustling with possibility and the need for IT support and services in Santa Fe are in demand.

Not Ready to Call Us Yet?

No problem. We would like to send you a copy of our report, “18 Reveling Questions You Should Ask Any Computer Consultant Before Giving Them Access to Your Company’s Network.” 

This report will arm you with insider information and critical questions you should ask any IT support company BEFORE giving them access to your computer network.

Simply fill out the form here and we will send you a copy today.

18 revealing questions to ask to IT Consultant before giving them access to your company's network
Download your FREE Copy now.

IT Support New Mexico FAQ's

Our IT Support services encompass anything technology related in your business. So, it not only means providing our expertise in the areas of your computer network, database management, cyber security, but even your phone system and remote staff devices can be part of IT support.

In our opinion, yes! We prefer providing on-site support when it is required, and we prefer knowing our clients and our clients knowing our techs personally. It helps us build a relationship and it also allows us to give our support with a personal touch. Even though our business is all about machines and technology, it’s really the human component that helps us to provide our customers with the best service. Afterall, they are trusting us with their most important information.

Experienced leaders are a good indicator. Our CEO, David Luft, has been running his small company for almost 20 years and was in the IT field for many years prior to that. Additionally, look for client referrals and ask to speak with a few directly. You’ll be able to ask frank questions of other companies that are already working with the firm you’re considering. You can also check the business’ customer policies such as their guarantees on their work. At LDD, we stand behind our 100% Satisfaction Guarantee, and we will never force our potential customers into a long contract. If you’re not 100% happy with the job we’re doing, you are free to cancel at any time.