Leading IT Support and Managed IT Services in Albuquerque

We specialize in providing experienced and professional managed IT services to Albuquerque businesses since 2003. At LDD, we don’t hold anyone to long term contracts, we follow a strict policy of satisfaction guaranteed, and we serve up superior customer service. You can count on LDD to provide excellent IT support.

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Professional IT Services for Albuquerque Businesses

Providing managed IT services to Albuquerque businesses allows us to carry the burden of overseeing and maintaining your company IT, so that you can focus on your customers and your business goals. Leave the IT solutions in our capable hands.

What New Mexico Businesses Say About our IT Support and Solutions

Our client Kirk Nunnaly's logo
Kirk Nunnally

President and CEO
Choice Steel Company

In our experience with other IT providers, LDD has proven to have better overall knowledge of the IT world and delivers faster service when we need it most. We have never regretted choosing LDD. If you’re in the market for a solid IT firm, try LDD first—you won’t regret it.

Our Client Ginger Moreno Headshot
Ginger Moreno

Office Manager
ABQ Endodontics

Our minds are at ease knowing that we are in the best hands we can be.  Any business lucky enough to work with LDD can be assured that they will be taken care of in a quick manner and with little to no interruption.

Our Client Rich young headshot
Rich Young

Service Manager
Brazos Valley Services

BVS has never worked with another IT firm that gives us such outstanding service. If you are unsure about hiring LDD, my advice is to leap to the side that LDD is on. The grass is very fertile and constantly being watered.

Rebekah Herrera

Office Manager
A to Z Children’s Dentistry Aragon Pediatric Dentistry

LDD is by far one of the best IT service providers in Albuquerque. We highly recommend David Luft and his team to any local business in need of professional and trustworthy IT services!

Gene Gallegos- Client of LDD Consulting
Gene Gallegos, J.D.

President
Gallegos Law Firm P.C. Santa Fe

LDD’s greatest asset is their professional and prompt service. If you’re on the fence about working with David Luft, take my advice: switch to LDD

Valerie Brown

Office Manager
Elite Dri-Wall Albuquerque

You will not find another IT firm here in Albuquerque with this outstanding level of customer service, period. The techs are professional experts in their field but still friendly and helpful regardless of how simple or severe the problem.
Irene Sanchez

Director of Finance & HR
Compliance Chief Procurement Officer Robert F. Kennedy Charter School

Hands down, LDD is the IT company to go with—they have excellent support, they are knowledgeable and always a pure please to work with! We can confidently and happily recommend LDD.
Dr. Greg & Mrs. Paige LoPour

Co-Owners
LoPour & Associates Family & Cosmetic Dentistry

Our software glitches and computer problems decreased by more than 70% within the first year! LDD provides us with hassle free, proficient IT service for years and we absolutely LOVE our IT people.

Teresa Montano

Former Principal
Albuquerque Nephrology Associates

The single biggest benefit of working with LDD is the personal approach they offer.  LDD always responds quickly by troubleshooting and resolving technical issues—should there be a concern, it is promptly addressed.

Monica Aguilar

Executive Director
Mark Armijo Charter School

LDD Consulting is reliable, consistent, and provides great communication. We appreciate them for their hard work and dedication to Mark Armijo Charter School.

Jolyn Williams

Manager
Home Dialysis of Santa Fe

You will appreciate the personal service David and his team will provide. In my experience, LDD is better at prompt service than any other IT firm we’ve worked with.  Our staff members are very busy and value LDD’s quick responses.

Jennifer Finlayson

Office Manager
Finlayson Law Firm

The VoIP phones LDD sold us are cheaper than the phone company.  When the Internet inevitably does go down, my cell phone receives office calls, so calls do NOT go unanswered.  This is just one of many bonuses to switching to VoIP with LDD! 

Ingrid L. Roosild, MBA, CRC

Founder & CEO
Kivi Financial Group

David and his techs are thorough and provide impeccable customer service, showing patience and attentiveness. In my experience, this is unique in the IT industry. I consider ourselves lucky to have such a high-quality IT company in Albuquerque!

Sandy Roth

Director of Curriculum and Assessment
Albuquerque Charter Academy

LDD is essential to the success of our school.  I have never experienced better customer service.  During PARCC testing, we generally have zero technical issues. They make us feel as if we are their only client.  I can’t possibly recommend them more strongly.

Theresa Archuleta

Principal
Tierra Adentro

The service LDD provides in monitoring allows for my staff and I to do our jobs more effectively. We are not having to problem solve issues we actually know little about. They are the experts in their field and their monitoring support allows us to focus on being experts at educating kids.

Paula Maes

President & CEO
New Mexico Broadcasters Association

We are proud to say that we’ve been with LDD for over 15 years and have never been disappointed. All our IT issues are handled quickly and successfully whether it’s a complex matter like a server or a simple problem with my laptop. LDD delivers the best service!

Jackie Danfelser

Financial Assistant
Public Academy for Performing Arts

David Luft and his staff meet all our needs with excellent service at great prices. If your business IT is important to you but you need to stay within a budget—and who doesn’t these days—I highly recommend LDD.

Michelle Diamond-Reece

President
Mark Diamond’s Jewelers

Having LDD as our IT service provider has given us total peace of mind. With LDD on our side, I don’t need to worry about IT hassles, maintenance, or planning—I can focus on my client’s needs which is our #1 priority.

Why Choose LDD to Provide IT Services
for Your Albuquerque Business

  • Flat Rate IT Budget
    With our managed IT services, the start up costs are low and the monthly payments are the same, making it easy for clients to budget for IT expenses.
  • No Long-term Contracts
    You will not be held hostage to a lengthy IT services agreement if that’s not your style. If you’re not 100% happy with the job we’re doing, you are free to cancel at any time.
  • Increased Productivity
    With LDD, you can take care of your business priorities and forget about IT support and services knowing that we have that covered for you 100%.
  • Lickety-split Response Times 
    Service Phones are answered live by a real person with no phone trees or ques. We are on-site within an hour for emergencies, making IT support efficient while increasing your uptime. 
  • 100% Satisfaction Guaranteed
    If you’re not 100% satisfied with our service, we will make it right. If we cannot, we will give your money back.

Call us Today for Smarter IT Consulting

LDD is an IT company which provides leading IT consulting services to Albuquerque companies. Our experts can help you align your business strategies with technology that supports and streamlines your goals. Our proprietary series of assessments will allow us to provide you with a plan for implementing and maintaining all your technology.

Book a 10-minute phone consultation to find out how we can help you.

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FAQs

  • Our IT Support services encompass anything technology related in your business. So, it not only means providing our expertise in the areas of your computer network, database management, cyber security, but even your phone system and employee’s devices used for working remotely. 

First of all, let’s define managed IT services—hiring an outside IT company to fully manage and maintain your company’s internet technology for a flat-rate monthly fee. This includes proactively monitoring your network for any type of failures or potential risks and it can be done remotely without the need for being on-site. Further services can include backup and recovery, cyber security, mobile device management, software as a service, help desk and more.

It is useful for businesses to employ this type of service for many reasons, but here are the top 5 in our opinion:

  • It negates your risk because of the 24/7/365 proactive monitoring
  • It simplifies the IT budget due to its fixed monthly rate
  • It is more cost effective to outsource a virtual IT team, aka a managed IT service provider (MSP), than to have an in-house IT staff
  • The time, money and effort you would put into managing an in-house IT team is now freed up to focus on your business priorities.
  • An MSP also advises you on current and future IT needs and/or risks and helps you evaluate, plan and implement upcoming projects to help align and meet your business strategies and goals.
  • Modern workplace solutions are critical. Your employees won’t necessarily be tied to a desk and a desktop computer. To maximize productivity, they need to be able to work remotely on their phone, laptop, tablets and from nearly everywhere. Small businesses will need the technology to support this new way of working. This will require productivity suites such as Microsoft 365 or Google Workspace in order to use email, document editing/sharing, storage and more. Having the right cloud-based tools will help to connect and support employees so the can work remotely per their individual schedule.
  • Backup and Disaster Recovery are equally significant. You need to have your data backed up securely and regularly and in multiple places. Data loss can happen by software or hardware failure, human error, natural disaster or by hackers. Further, planning for disaster recovery should the inevitable happen will increase your business continuity and help in reducing your downtime and bottom line.
  • Cyber security is a must have for all businesses regardless of the size or industry. Hackers prefer small companies simply because they often are not properly protected if at all. Here are few key areas we recommend at a minimum:

Business grade anit-virus and/or malware defense software

On-going and regular system updates and patches

Email security

Employee security training

Network monitoring

Data backup and recovery

VPN