Rising AI Voice Impostor Scams
Here’s What You Can Do To Protect Your Business

deep-fake

In today’s digital landscape, safeguarding your business against cyber threats is paramount. It’s often tempting to dismiss the need for adequate protection with statements like, “It won’t happen to me” or “My business is too small.” However, modern technology has introduced new challenges, making it crucial for businesses of all sizes to stay vigilant. Gone are the days when you could casually dismiss the importance of adequate protection. We present a sobering exploration of these challenges.

The Threat Landscape

One significant concern is the rise of deepfake technology powered by Generative AI. These sophisticated tools empower scammers to produce convincing impersonations of individuals, putting businesses, individuals, and their financial assets at risk. The story of Clive Kabatznik, an investor in Florida, serves as a cautionary tale. A scammer, utilizing an AI-generated deepfake voice of Clive, attempted to persuade a Bank of America representative to transfer a substantial sum of money. Fortunately, the banker’s vigilance prevented any funds from being transferred, but not everyone is as fortunate.

The Art of Deception

the-art-of-deception

A report titled “The Artificial Imposter” by McAfee, a well-established cybersecurity firm, reveals a troubling statistic – 77% of AI voice scams successfully secure funds from their targets. Even more unsettling, AI tools can clone a voice with just three seconds of audio. The vulnerabilities exposed by these scams are not limited to the corporate world.

An unsettling account comes from a UK-based energy firm’s CEO, who believed he was conversing with the CEO of the parent company based in Germany. The voice on the other end, complete with a slight German accent, instructed him to send $233,000 to a Hungarian supplier. The CEO complied without hesitation, only to discover later that the money had been transferred to Mexico and distributed to untraceable locations.

The threat extends to individuals as well. Jennifer DeStefano, a concerned mother, recounted her harrowing encounter with an AI scammer who used her daughter’s voice to claim her child had been kidnapped. Many others have fallen victim to AI impersonations of loved ones in dire need of money.

The Scale of the Problem

The prevalence of these scams is on the rise, with Pindrop, a security company monitoring audio traffic for major U.S. banks, observing an increase in this type of fraud. Nuance, another prominent voice-authentication vendor, experienced its first successful deepfake attack on a financial services client.

Protecting Yourself and Your Business

Given the rapid advancement of AI technology and its increasing accessibility, combined with the wealth of voice recordings available on social media platforms like TikTok, Facebook, Instagram, and YouTube, the conditions for voice-related AI scams are ideal. So, what can you do to protect yourself and your business?

  • Awareness: Share information about these types of scams with your staff. Raise awareness of the risks associated with deepfake technology.
  • Verification: Always instruct your staff or family members to verify the authenticity of any financial request through alternative means, such as a text message.
  • Caller ID: Be cautious of unknown or blocked numbers. If in doubt, hang up and call the person or institution directly.
  • Urgent Payment Demands: Stay alert to highly skeptical payment demands in emergencies, especially those involving money wire transfers or Bitcoin payments.

In conclusion, cyber threats are a reality in today’s world. Regardless of your business’s size or your perception of its significance, you are a potential target. Being complacent about cybersecurity is not an option. To determine the level of protection your organization needs, we encourage you to request a free and confidential Cyber Security Risk Assessment. This assessment will help you understand your vulnerabilities and prepare for the ever-evolving landscape of cyber threats. If you haven’t had an independent third party conduct this audit in the last six months, it’s time to do so. Book a complimentary call with us to request a cyber security risk assessment today. Your security is our priority.