We promise to provide knowledgeable, courteous and prompt service. We care as much about your business as you do. If you are not completely satisfied be sure to let us know; if we cannot resolve the issue, we will refund your money.

David

In 2000, David Luft left his job at the local utility company to become the founder of LDD. He earned a degree in Psychology with a minor in Computer Science from the University of New Mexico. He also went on to become an Apple Certified Technician, working on the legendary Apple IIe adjusting drive speeds and soldering memory modules. He then earned a Master’s degree in Business Administration with a concentration in Information Systems from his alma mater. He also earned his Microsoft Certified Systems Engineer certificate and became a Microsoft Certified Trainer. Now he runs his own successful business with his beautiful wife Dina. Outside of the office, David enjoys working on cars, going camping, hiking and fishing.

Dina

Dina Luft has been working with LDD Consulting from its conception in 2000. She is an integral part of making sure that each customer, no matter their level of IT understanding, feels a sense of peace and assurance about their technical needs and issues. Dina understands the frustrations that often come with the IT world and relies on her professionalism, friendly demeanor, and good communication to make sure every client is confident that they are being taken care of by the best IT firm in Albuquerque. She is head of accounts receivable, helps manage the office, and is ready to help anywhere that is needed as the company grows. Before settling down in Albuquerque, she lived in Texas, Montana, New Jersey, and California. She likes watching the wildlife in her backyard, listening to music, reading classics and spending time with family.  She has a son in the Army and a married daughter who lives in Alabama.  She loves being “Ganya” to her grandchildren.

David K.

Dave is a support technician with LDD and has worked in the IT field for over 20 years. He loves to help people solve their technology problems. Dave was born and raised in Albuquerque and loves to travel with his wife and seek out comedy clubs and Hard Rock Cafés in cities they visit. When not working, Dave spends time with his family, watching movies, reading books and working on projects around the house.

Martin

Martin, the Graphic Designer and Website Project Manager for LDD Web Design, has been doing web design for over twenty years. For the past six years, he has been able to use his expertise to translate the goals of LDD’s clients into successful web strategies. He is light-hearted, going by the motto “keep it groovy,” enjoys spending time with his wife and four children, and playing the bass guitar. His favorite song is Gunslinging Bird by Mingus Big Band.

Andrew

In any business, technology is a must and many people can feel thwarted when their computers, phones, printers don’t work. My approach to client day to day minor problems is to better educate them which allows them to have an understanding of how some of these items work. Knowledge can be a powerful tool. Working at LDD is great because I am part of a cooperative team who are open to asking questions in order to maximize the knowledge in providing a solution to clients which helps give clients a much more rapid and complete fix to their issues. I grew up in England, staying there until I completed a four-year college degree in Information Communications Technology. My work varied work experience spans from ownership of a radio and record company to working on haunted house in Las Vegas, NV. I have worked in the IT industry for over ten years, and I particularly enjoy doing Pro Bono IT work for Non-Profit Organizations. This collection of broad experience enables me to provide the best support to the clients at LDD. When I’m not at work, I enjoy spending time with my children, playing video games, tactical training, target shooting and carpentry. One of my favorite reads  Atlas Shrugged by Ayn Rand.

Matt

The IT industry has a stigma that IT is a money pit, “the cost of doing business.” While it may be true that IT is necessary for business, I want to inform and educate people—having the right equipment (which also functions properly due to proper maintenance) makes their job easier and allows them to be more productive. The right IT provider can make a world of difference for every individual in their organization and reduce the overall cost of doing business. I’m the friendly guy who answers client support calls and helps remedy their issues. As an honors graduate, I earned an Associate’s degree in Computer Information Systems four years ago and have been actively employed in the IT industry since then, but have worked with computers most of my life. Growing up locally, my dad encouraged my natural curiosities and allowed me to figure things out on my own. This helped shape my problem-solving skills necessary in this field. I like the “get it done” atmosphere at LDD. We work efficiently to resolve issues and communicate regularly regarding current and future matters. LDD has a supportive atmosphere which helps each team member succeed. The “Clockwise” podcast and Reddit Technology Subreddits are regular learning past times for me.

Ginger

I am a caregiver at heart and truly enjoy being a small part of helping LDD grow and I like building relationships with our current and future clients. I’m the person who reaches out to potential new customers, and I attempt to extend David’s amiable and honest qualities that run throughout LDD’s culture. After earning an undergraduate degree in Business Administration from the University of Redlands, I worked for a toy company, marketing entertainment software products for girls. Working for David and Dina is like being part of a family. Every staff member is supportive and everyone works together to help each other succeed which in turn helps LDD succeed. I was born and raised in Albuquerque, but spent 17 years in Los Angeles finishing school, working and starting a family. Experience in “Corporate America” has given me an appreciation for small businesses. The difference between the two is vast and I can attest to my strong preference for the latter. In my free time, I am busy being a mom to two teens, biking and reading. In this season of my life, I’m obsessed with political podcasts such as the “NPR Politics Podcast” and historical political reads like Blow Out.

Justin

People depend on technology in their business and their daily lives. When technology doesn't work, it presents frustration and inconvenience. My work involves preventing and overcoming these scenarios, and I take pride in doing so. Understanding as much as I can of our clients’ various industries, gives me a greater grasp of the work they do and its significance. With the assortment of industries comes equal diversity in my role. From writing scripts to install test software at schools, to ensuring HIPAA compliance for medical clients, my role changes frequently. My work experience includes IT roles in the medical and educational fields, Team Leader for Apple Inc., and a trainer for Canon ITS after receiving a bachelor's degree in Business Administration from Regent University in VA.  LDD offers a sense of professionalism with comradery, making for a fun and effective culture.  I grew up on the East Coast and had an early exposure to IT with my father. I like listening to the podcast, “Tech Stuff,” and one of my favorite books of all time is The Way Things Work by David Macaulay.  In my free time, I enjoy spending time at the range as a Range Safety Officer, Pistol Instructor, and Personal Protection in the Home instructor.

Jordan

LDD provides our customers with an IT experience that challenges the stereotypical “I’ve been on hold with an answering machine for 6 hours” phone call. I’m proud to say that LDD has an immediate response time to our valued clients. Locally owned businesses should be celebrated and supported for the positive impact they have on their communities. David and Dina truly enjoy what they do and have high regard for the people they’ve hired which leads to favorable qualities in a business. I enjoy being a part of helping companies get the support they need for the technology that keeps them going. I am responsible for marketing and branding at LDD. I have a BA in Communications with an emphasis in administration. Small businesses have occupied most of my career and I love the unique challenges they bring. I enjoy being a part of a company that helps people achieve more. It’s rewarding to know that what we do fuels what our community of small businesses can do. I grew up in the Dallas, TX area. I went to a college outside of Lubbock called Wayland Baptist University. One of my favorite books is Boss Life by Paul Downs. I love spending time with my daughter and my church’s youth group.

Deanna

As a Service coordinator, I liaise between techs and our clients for scheduling and check-ins on project status. I hope that our customers feel heard when they speak to me and understand that I have their best intentions in mind for a pleasant experience with LDD. As a graduate from UNM with a bachelor’s degree in Biology and English, I have a varied work experience that has given me the insight to recognize the role of coordinator is my calling—I thrive in a multitask, detail-oriented environment. At LDD, everyone works together to find solutions to our business problems while maintaining a fun environment which employs humor as one way to deal stress at the workplace. This is a plus for me. Born and raised in Albuquerque, I am not too interested in moving elsewhere not only because of my family and friends but also due to the many natural beauties New Mexico offers, though I travel as much as possible for the experience. Other past times I’m passionate about are hiking and reading—I read A LOT.  Fahrenheit 451 is a personal favorite, and Smart Change is a great book that focuses on business and creating good habits for productivity.

Austin

Meet Austin, our front-line technician.  He is the friendly voice you’ll hear if you call our help desk and will be your first line of assistance for any technical issues. Austin will quickly put you in touch with another tech if your case needs further support or service.  For decades, he has had a passion for computers and a goal of working in the IT industry. His previous experience as an insurance adjuster and a dental lab consultant means he knows how to provide great customer service.  We are thrilled to have him working at LDD.