While many Support companies force you to sign long term agreements we prefer month to month agreements for a variety of reasons.
- The main reason is we want you to prefer our support not because you are stuck with it.
- We are motivated to keep our service levels high, because you can cancel at any time we are motivated to serve you quickly, honestly and thoroughly.
- We never have you prepay for long-term services, you will not have to invest in our company.
- You do not know how your business will change, will it grow, will it change focus, will you sell, whatever the situation if our services do not fit there is no contract to cancel or pay off.
If your vendor is making you sign a long term agreement be sure to ask WHY?