LDD, Inc. provides managed IT services, including network management, computer maintenance as well as network security and monitoring to businesses in Albuquerque, Santa Fe, Rio Rancho, Los Lunas and Belen.
How are we different?
- We answer our phones live: When you call for support you will not get voicemail or an automated answering service. No menus to select from, just a real live friendly person, to get you to a technician to solve your problem quickly.
- Active Management and Support: We manage your systems by monitoring them and catch many problems before you even know they exist. If there is an issue, we have detailed logs and system records to help resolve the issue. No more going to the repair shop only to find the issue cannot be recreated. We also maintain thorough notes on systems to identify issues that appear again.
- Honesty, Integrity and Responsibility: Instead of getting new customers each year we pride ourselves on honest service and a good relationship with our customers. We will never sell you services we don’t truly believe you need and that will benefit your company. If you ever feel you have not received the highest quality service, we will gladly solve the issue at no charge or refund the associated charges.
- Detailed Invoices: Our invoices will always contain detailed descriptions of all the work done. You will always know what you are paying for.